Emotional Support Service
Rance Healthcare Services offers dedicated emotional and practical support at difficult times in an individual’s life; situations which are often triggered by feeling the loss of independence or sudden unexpected changes in important relationships.
Times like these can impact on a person’s sense of control, self confidence or self esteem and quality of life. Through the Emotional Support Service we are there to support older people and help them make sense of what is happening in their lives and to support them to make choices and access new opportunities and services that they consider best enhances and sustains their well-being and independence. We believe this approach will support older people to remain independent in their own homes and communities.
‘When we receive a referral. We visit the person in their own home, and we’ll undertake a holistic assessment to decide how best we can support them.
‘We tailor our support for each individual’s needs. The person might be isolated, or might need help with washing and dressing. We make sure they have the full benefit and pension they’re entitled to We’ll also look at any support they might need with transport, safety and security.
‘Often this is the first time the older person has ever needed to ask for support. It’s a very humbling thing for them to let an Emotional Support Service organiser go into their home.
‘We try to keep people out of the care system, at home, for as long as we can.
To make a referral to the Emotional Support Service contact us.